230,000 Anthem Blue Cross customers’ personal info exposed by Web page glitch

By AP
Thursday, June 24, 2010

Insurer’s Web page glitch exposed personal info

LOS ANGELES — About 230,000 Anthem Blue Cross customers have been warned that their personal records may have been accessed during a faulty upgrade of the company’s website.

Anthem spokeswoman Cynthia Sanders says site users were able to manipulate Web addresses to access confidential information for a short period following an upgrade, when security measures were not reinstated properly.

Sanders alleges the site was primarily misused by attorneys seeking information for a class-action lawsuit.

Anthem sent letters to customers who may have been affected and offered a free year of identity protection services. In the letter, the company also says the attorneys have relinquished all ill-gotten information.

Information from: The Orange County Register, www.ocregister.com

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