IRS tough to reach by phone
By APWednesday, January 6, 2010
IRS tough to reach by phone
The percentage of callers to the toll-free IRS help line who were able to reach a person:
| Fiscal Year | Percent |
| 2001 | 62 |
| 2002 | 69 |
| 2003 | 80 |
| 2004 | 87 |
| 2005 | 83 |
| 2006 | 82 |
| 2007 | 82 |
| 2008 | 53 |
| 2009 | 70 |
Source: Internal Revenue Service.
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